Shipping policy

We aim to deliver the Goods within the indicative timescales shown on Our Website. References to "working day" shall mean any day of the week, excluding weekends and Bank Holidays. However, time is not of the essence for delivery or performance and all delivery dates specified on our Website and in any correspondence are estimates only. This means that We will not be responsible if Goods are delivered outside those times and We will not be liable for the consequences of any delay. If We are unable to deliver the Goods within the indicated timescale, We shall use reasonable efforts to tell You this by e-mail and give You an amended delivery estimate.

If You Order more than one product, We do not guarantee that all Goods will be delivered to You in one delivery, and We reserve the right to deliver in multiple consignments.

 If the Goods You have ordered are out of stock then We will let you know by e-mail.

Ownership of the Goods will only pass to You upon delivery of the Goods. The Goods will be at Your risk from the time of delivery and You should therefore take reasonable care of them.

If the Goods or quantity that You receive are not as You ordered due to Our error, then You should inform Us by phone or email using the contact details as soon as possible after You receive the Goods and become aware of the error. We will make good any error. We will also reimburse to You any delivery costs that You incur in sending the incorrect Goods back to Us. However, we ask You to contact Us in advance to arrange Your return. Any Goods that You receive in error and intend to return should not be used by You.

Goods will be delivered to the address that You provide in the Order process, however, delivery practices may vary depending on which carrier is delivering the Goods. You must provide a valid address for delivery. The delivery method that We use may vary depending on the nature and number of the Goods. We shall select what We think is the most appropriate delivery method for the Goods. 

We reserve the right to make alternative arrangements for delivery, which will depend upon the carrier We use to deliver the Goods. This may include leaving the Goods with a neighbour or in a safe place in or around Your property.

If the Goods are not delivered on the date expected, You should notify us of such non-delivery within 30 days of such failure of delivery.

As a result of various international carrier restrictions, certain products We sell are not eligible for international delivery. This will either be detailed in the item product description, at the checkout stage when You add such items to Your basket or, in limited circumstances, We may have to cancel Your Order and issue You with a full refund.

We offer free delivery on all orders over the minimum free delivery quota and is subject to change at anytime without notice. 

All orders under the minimum free delivery quota will be charged a variable delivery rate that is subject to change at anytime without notice.

Next Day Delivery 

We do offer next-day delivery. In order to be eligible it must be selected before checkout and the order must be placed before 12PM, orders placed after this timeframe will be processed the day after unless stated otherwise by ourselves. Some Items are not eligible for next-day shipping, if you are unsure you can contact us and we will let you know if your item/items are eligible.